We do not offer refund, but are happy to exchange any unworn items within 30 days after you receive the items. Simply send us an e-mail at firstname.lastname@example.org to inform us about the exchange.
Exchange by Delivery
Please send back the item to Questchic shop at 1 Floor, 100 Jervois Street, Sheung Wan, Hong Kong.
Shipping fee for returning item is borne by customers. We will deliver the replacement item within 3-5 working days after receiving your item. We will bear the shipping fee of sending the replacement item.
Exchange in Person
Exchange can be done in-person at Questchic Hong Kong Shop. Please bring along your invoice.